Below you will find training documents to help you in providing care to our members. For any questions or additional information regarding our Provider Training, please contact our Provider Relations department at (562) 860-8771 x112.
- PDT Code of Conduct
- PDT HIPAA HITECH Training Materials
- CMS General Compliance Training (Medicare)
- CMS Fraud, Waste, and Abuse Training (Medicare)
- Reporting Compliance & FWA Concerns
- ICE Cultural Sensitivity Toolkit
- Affirmative Statement Memo
- CMS Strategic Language Assistance Program (LAP)
- CMS Provider Marketing Guidelines
- Aetna Preventive Care Coverage
- Alignment SNP MOC Training
- Brand New Day SNP MOC Training
- Central Health Plan MOC & ICT Training
- Easy Choice Model of Care Training
- Health Net CMC Model of Care
- Health Net New Provider Onboarding Packet
- LA Care CMC Training
- LA Care CMC Critical Incident Training
- LA Care Balance Billing Training
- LA Care Cultural and Linguistic Provider Training
- LA Care No-cost Interpreting Services
- SCAN SNP MOC Training 2020 (Webinar Recording)
- SCAN SNP MOC Training 2020 (Slides)
- SCAN SNO MOC Training 2020 FAQs
- SCAN Personal Assistance Line (PAL) Fact Sheet 2020
- SCAN Initial Health Assessment Fact Sheet 2020
- SCAN SNP Case Walkthrough Checklist 2020